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Post by stardust on Jan 18, 2014 19:06:32 GMT
Since I got back from holiday, I've been having problems with one hotmail account after another. While I was away I had to keep having code to get into my emails as well as answering all sorts of questions. Having sorted that for most of my emails ( I have a few for differing purposes) I am finding the same problem has been dogging me again and when I do get in it lets me in to the mails sometimes, but others it refuses and even after I have a code I am sent to the setup pages where I cannot get into my inbox. Help!  |
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Post by vikingken on Jan 18, 2014 22:53:02 GMT
I dont understand what all these codes are about Angel; I sign into Hotmail with a password, exactly the same as I have all this century. It doesn't matter where I am or whos computer I'm using, the loggin is the same.
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Post by johnnybee on Jan 19, 2014 0:42:08 GMT
Nor me, Bee; I've only ever had one password for Snotmail, and it's still the same now that it's called Outlook.
I wonder if you're getting a related problem with your router, perhaps?
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Post by buzzy on Jan 19, 2014 9:10:46 GMT
I have several Hotmail accounts on 3 machines and also on my Smartphone and to date I am not experiencing any problems other than the usual spam.
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Post by stardust on Jan 19, 2014 12:39:37 GMT
Mine was fine until I spent 4 weeks in America. It didn't like my American computer but mostly finally agreed to work with it, then when I got back I had the same.
They send you the code to get in if you are having problems.
I don't think there is a problem with the router, as it appears to be working ok otherwise.
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Post by jojo on Jan 19, 2014 20:59:50 GMT
Just a thought.
Keyboards in the US are a bit different from ours. The ascii codes for specific letters may be. Can't say for sure but it might be worth following up
I've used the code access myself, so know what you mean. I have a couple of online accounts elsewhere. partly for those purposes.
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Post by stardust on Jan 19, 2014 22:50:52 GMT
Yes it is a different keyboard, but I hadn't realised the ascii was different, just the swap of the " and the @.
I fanlly resorted to using my sons email over there to collect any codes, as I was blocked from the one that was the backup for the other. Now I'm home I used my phone text service. BTW, I could get in via my phone at any time.
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Post by jojo on Jan 21, 2014 18:34:29 GMT
Good idea.
As I said though, it was just a guess. The whole thing does sound very frustrating.
I don't know it if might help but my online account is at mail.com. I'm pretty sure you can set Hotmail to forward mail to another address.
I do know there is no problem picking up mail.com in N America and the UK, also some parts of Africa for what it's worth.
I don't know how well it works with an email program downloading mail to your local machine as I only use my online accounts, online.
Good luck
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Post by stardust on Jan 22, 2014 22:25:48 GMT
I only read them online as well.
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Post by mikkh on Jan 23, 2014 6:53:05 GMT
I don't know what the answer is, but I think I know the cause having seen something similar on another PC. Accounts seem to be marked as inactive much quicker nowadays - in a bid to save server space I would assume, even though they declare it as tighter security, but I think that's just a cop out.
I rarely use hotmail or outlook as it is now, but it's linked to my Facebook which I use every day, so that keeps it alive and an active account. The same with Gmail, I very rarely use that either, but I do use the Chrome browser which I sign into to keep my bookmarks/favourites synced, so that keeps that active too. Both would expire quite quickly without those prompts as I've seen on another PC that doesn't use either Facebook or Chrome.
Yahoo is my third account and they seem a bit more patient when it comes to deeming accounts still active or not. I can leave that weeks and still sign in with no problems. So while it's not a cure, you could try something similar and not have all your accounts with Microsoft. It makes sense anyway because if their servers go down, you're in a bit of a pickle with all hotmail/outlook accounts
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Post by vikingken on Jan 23, 2014 9:16:59 GMT
I dont understand what all these codes are. My Costa Rican daughter had some bother with her Hotmail/Outlook box, its a .com box but all in Spanish. I logged into it from here with my own computer and reset it for her and didn't need anything other than her password. I even logged into her bank account with the National Bank of Costa Rica and sorted the settings out for her. I only needed her password to do that as well, no magic codes or anything. I had a Mexican Hotmail account on my Costa Rican address, I used that for a while from here and didnt need any codes. It does help to be able to speak Spanish, but thats not a code.
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Post by mikkh on Jan 23, 2014 11:12:07 GMT
It's when they deem it's lapsed or been compromised (logging in from another device can trigger this sometimes). They send a code to an alternative email address or mobile phone to prove it's you
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Post by vikingken on Jan 23, 2014 12:56:34 GMT
OK; thanks Mikk, I thinK I understand now. I use different devices and addresses often, but I have got an honest face.
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