Post by buzzy on Feb 14, 2011 10:58:10 GMT
Be sure and cancel your credit cards before you die! This is so priceless
And so easy to see happening - customer service, being what it is today!
A lady died this past September, and the Credit Card Company billed her for October and November for their annual service charges on her credit card, and Then added late fees and interest on the monthly charge. The balance that had been £0.00,
now is somewhere around £60.00.
A family member placed a call to the Bank:
Family Member:
'I am calling to tell you that she died in January.'
Credit Card Company:
'The account was never closed and the late fees and charges still apply.'
Family Member:
'Maybe, you should turn it over to collections.'
Credit Card Company:'Since it is two months past due, it already has been.'
Family Member:'So, what will they do when they find out she is dead?'
Credit Card Company:
'Either report her account to the frauds division or report her to The Credit bureau, maybe both!'
Family Member:
'Do you think God will be mad at her?'
Credit Card Company:'
Excuse me?'
Family Member:
'Did you just get what I was telling you . . The part about her being dead?'
Credit Card Company:
'Sir, you'll have to speak to my supervisor.'
Supervisor gets on the phone:
Family Member:
'I'm calling to tell you, she died in January.'
Credit Card Company:
'The account was never closed and the late fees and charges still apply.
Family Member:'
You mean you want to collect from her estate?'
Credit Card Company:
(Stammer) 'Are you her lawyer?'
Family Member:
'No, I'm her grandson' (Lawyer info given)
Credit Card Company:
'Could you fax us a certificate of death?'
Family Member:
'Sure.' ( fax number is given ) After they get the fax:
Credit Card Company:
'Our system just isn't set up for death. I don't know what more I Can do to help.'
Family Member:
'Well, if you figure it out, great! If not, you could just keep billing Her.I don't think she will care.'
Credit Card Company:
'Well, the late fees and charges do still apply.'
Family Member:
'Would you like her new billing address?'
Credit Card Company:
'That might help.'
Family Member:
'Heaton Cemetary, Heaton Road , Newcastle upon Tyne Plot 1049.'
Credit Card Company:
'Sir, that's a cemetery!'
Family Member:
'Well, what the **** do you do with dead people on your planet?'
The Credit Card Company: were not available for comment when a reporter from the Newcastle Evening Chronicle rang.
And so easy to see happening - customer service, being what it is today!
A lady died this past September, and the Credit Card Company billed her for October and November for their annual service charges on her credit card, and Then added late fees and interest on the monthly charge. The balance that had been £0.00,
now is somewhere around £60.00.
A family member placed a call to the Bank:
Family Member:
'I am calling to tell you that she died in January.'
Credit Card Company:
'The account was never closed and the late fees and charges still apply.'
Family Member:
'Maybe, you should turn it over to collections.'
Credit Card Company:'Since it is two months past due, it already has been.'
Family Member:'So, what will they do when they find out she is dead?'
Credit Card Company:
'Either report her account to the frauds division or report her to The Credit bureau, maybe both!'
Family Member:
'Do you think God will be mad at her?'
Credit Card Company:'
Excuse me?'
Family Member:
'Did you just get what I was telling you . . The part about her being dead?'
Credit Card Company:
'Sir, you'll have to speak to my supervisor.'
Supervisor gets on the phone:
Family Member:
'I'm calling to tell you, she died in January.'
Credit Card Company:
'The account was never closed and the late fees and charges still apply.
Family Member:'
You mean you want to collect from her estate?'
Credit Card Company:
(Stammer) 'Are you her lawyer?'
Family Member:
'No, I'm her grandson' (Lawyer info given)
Credit Card Company:
'Could you fax us a certificate of death?'
Family Member:
'Sure.' ( fax number is given ) After they get the fax:
Credit Card Company:
'Our system just isn't set up for death. I don't know what more I Can do to help.'
Family Member:
'Well, if you figure it out, great! If not, you could just keep billing Her.I don't think she will care.'
Credit Card Company:
'Well, the late fees and charges do still apply.'
Family Member:
'Would you like her new billing address?'
Credit Card Company:
'That might help.'
Family Member:
'Heaton Cemetary, Heaton Road , Newcastle upon Tyne Plot 1049.'
Credit Card Company:
'Sir, that's a cemetery!'
Family Member:
'Well, what the **** do you do with dead people on your planet?'
The Credit Card Company: were not available for comment when a reporter from the Newcastle Evening Chronicle rang.
