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Post by spinney on May 11, 2009 14:25:56 GMT
I have no idea how this has happened, or how to deal with it! but when I came on today, I had a load of returns from postmaster general, they from to people I didn't know, then my hubby said he had an email from me that he wasn't sure of, something about shopping on line!
So something or someone has got into my contact, I have Avast, shouldn't that stop this?
so what do I do, I'm running a check at the moment, but I'm not very good when it comes to tech stuff, any one help me
Spinney
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Post by Lynnrose on May 11, 2009 16:31:26 GMT
For now, I would turn off system restore, then do a full virus scan in safe mode.
Could take a few hours.
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Post by computing50yrs on May 12, 2009 8:30:42 GMT
There was a special program on "Click On Line" on BBC News Channel a few weeks ago which showed how 1,000s of PCs have been taken over by a Robot (bot) which can be used from an external source any where in the world to create 1,000s of spam mails using the infected PC Email ID, perhaps this has happened to your PC. As long as you have up to date Anti virus and you also scan for Malware and spyware you should be able to get rid of it. Super Antispyware certainly gets rid of that type of Bot..
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Post by spinney on May 12, 2009 9:35:13 GMT
Well I did a virus scan, and it said I had a virus and it had put in the vault, I had Avast, but it seem not to be working, so I have gone back to AVG.. I know how that works.. I had not long changed to Avast, so Ithink I'll stick to the one I know.. so hopefully that will be it.. finger crossed
Spinney
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Post by Lynnrose on May 12, 2009 16:32:01 GMT
Hope so too Spinney x
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Post by ken on May 13, 2009 0:20:19 GMT
I would rather use Avast than AVG. You need to check that these AV's are working properly and updating. Thats what I like about Avast, its creepy voice tells you its working and I would get worried if I didn't hear it a couple of times a day. I had to sort a friends computer out last weekend and that was running AVG. I had to remove over 140 Trojans and assorted nasties out of that. I also removed AVG while I was at it. Was the nasty in the vault before or after the scan?? If it was in the vault it was safe. A lot of AV's cant remove Trojans, as they hide themselves in genuine files and removing them can leave damage. Then they just put them in the vault and you can delete them if nothing happens to the system. Thats why you need to run Super Antispyware and Malwarebytes AntiMalware, they can repair the system when removing the nasty. Its not safe to depend on the AV alone. Also a good firewall can stop things from getting in, in the first place.
KC
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Post by nike on May 13, 2009 2:31:59 GMT
I echo Ken's comments about Avast and AVG. I will never go back to AVG since they made it a resource hog by combining everything into one. Avast does the job for me now, and I find it does it better than other machines I work on that have AVG installed. I always remove AVG, and install Avast for them and there have been many occasions that Avast has flagged a virus or trojan immediately after the re-boot.
IMPORTANT !!! Make sure that you only have ONE anti-virus program installed on your computer as they may conflict and you may leave yourself totally unprotected.
Of course, no one program will find everything, so I also use the best current programs for protection such as Superantispyware, spywareblaster, spywareguard, and Malwarebytes anti-malware in conjunction with Avast. I don't need a good firewall as i'm protected behind my router's hardware firewall, but if I was to use a good firewall, I would choose Comodo. (just the firewall, not the whole suite)
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