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Post by shadowmonty on Nov 19, 2009 20:21:48 GMT
My nephew has a virus in his laptop, op vista, it keeps on telling him he needs a virus download and goes into porn sites, we think its called Antivirus pro 2010, we have turned off system restore and tried to run avg or norton but it wont let you get into these programs any idea's please.
Monty
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Post by buzzy on Nov 19, 2009 23:25:31 GMT
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Post by mikkh on Nov 19, 2009 23:58:44 GMT
It's hardly ever that simple unfortunately Malware of this kind will often block downloads it knows can shift it, they often try to stop installation of programs too. If you can download the program on another clean PC, do it You'll probably (read almost certainly) need to start in safe mode to ensure it get's installed as well. You could try killing the known parts of it in task manager (Press CTRL+ALT+DEL) and end the following programs from the processes tab AntivirusPro_2010.exe yxine.exe Uninstall.exe mifiryvele.exe That should give you chance to install MBAM or Combofix as a one off cure download.bleepingcomputer.com/sUBs/ComboFix.exe |
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Post by nike on Nov 20, 2009 6:19:32 GMT
I keep an up to date copy of both MBam and SUPERAntispyware on my pen drive for occasions such as this. MBam doesn't entirely remove it but once you have run it, you can then install SAS and run it. SAS will find the rest of it and get rid of it. Just to be sure, run both programs again after updating them. That will find any traces left over.
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Post by shadowmonty on Nov 21, 2009 23:14:11 GMT
Thank you all for your help, all sorted out with your help
Monty
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