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Post by buzzy on Jul 14, 2009 8:56:22 GMT
I have just installed Thunderbird succesfully and imported my address book from Outlook Express. My POP3 (ISP) account is working fine.
However I wish to add some Hotmail accounts (.com and .co.uk) and gather I need something called Webmail Extensions to enable me to do this, would someone guide me through this please.
Thanks.
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Post by mikkh on Jul 14, 2009 11:23:07 GMT
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Post by buzzy on Jul 14, 2009 13:18:56 GMT
What an absolute nightmare.
I managed to get a couple of Hotmail accounts setup and then the 'Fun' started.
1. Trying to setup my main Hotmail .com account it kept rejecting my password (the one I use all the time?)
2. The other account appeared in the left hand column minus half the boxes and looking in the account list it was marked as
"The following is a special account no identities associated with it" whatever that means, and it could not be deleted from the accounts listing.
I completely uninstalled Thunderbird and re-installed it only to find all the same stuff was there. I am now totally confused and frustrated. I dare not try again although what I did see briefly was good, but only my ISP (POP3) account worked properly
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Post by Roz on Jul 14, 2009 19:43:21 GMT
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Post by Roz on Jul 14, 2009 20:18:14 GMT
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Post by buzzy on Jul 14, 2009 21:23:22 GMT
Roz - many thanks, since I have already deleted Thunderbird, I think I may take your first option and create a totally new profile and try again.
As a matter of interest, whereas my ISP email worked well it did not appear in the list of accounts on the left hand side of the opening screen and being the default account (from OE) I wondered if this was the reason.
What I saw briefly in Thunderbird I think will be superb once I get the thing set up correctly.
Before I go any further I will wait and see if Mikkh has any suggestions as you suggest.
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Post by buzzy on Jul 15, 2009 10:49:38 GMT
I am beginning to get rather paranoid. I have successfully downloaded Thunderbird again, and also created a new Profile. So, I have a completely fresh installation. I have imported my address book from OE and that is it so far.
Unlike last time, my ISP account has not been installed, but I assume i can do that manually?
Attempting to commence setting up my Hotmail accounts seemed ok, BUT it is asking for an outgoing SMTP server and here is where I stall, I don't know what to enter, I have set the incoming server as 'Localhost'
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Post by Roz on Jul 15, 2009 15:27:52 GMT
Ah I see. Have you installed the webmail and hotmail add-ons? Because mentioning setting your incoming mail to Local Host makes me think you have. I used to have mine set up that way, but for a few months now Hotmail have allowed POP mail even for free accounts, so I have mine set that way now. But if I remember correctly when I used the extensions I had the outgoing server listed as you have 'Local Host on port 25. But by far the easier way now is to use the POP server. Which is the first set of instructions from Mikkhs link. email.about.com/od/mozillathunderbirdtips/qt/et_free_hotmail.htm |
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Post by Roz on Jul 15, 2009 16:17:33 GMT
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Post by mikkh on Jul 15, 2009 17:35:28 GMT
I don't usually bother adding other email accounts to Thunderbird, because I often access my Hotmail or Googlemail on other PC's, so I do it that way when I get home too - by going to the web site.
By way of an experiment I've just added both to Thunderbird. Gmail was easy because it has the option of 'gmail' when adding a new account. The hotmail one required a bit more work, but it ends up looking like Roz posted in the previous message (as per instructions in the original link I posted)
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Post by buzzy on Jul 16, 2009 7:26:37 GMT
Roz / Mikkh, thank you both once again for your help. I did try the Pop3.Live.com method but kept getting the message that it was not responding and so I decided to use the Webmail extension etc. I have tried yet again and I thought I had followed Mikkh's instructions to the letter, but apparently not.   |
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Post by Roz on Jul 16, 2009 13:56:28 GMT
If you're using the Webmail and Hotmail extensions Buzzy, the settings are entirely different. You'll need both the Webmal and Hotmail add-ons you can download from this page. webmail.mozdev.org/installation.html And from the same site, you'll need to follow the instructions here. webmail.mozdev.org/setup.htmlAlso the page I linked to before here webmail.mozdev.org/setup.htmlGives the general instructions. The server details you need are POP Server Type : POP Incoming Server: localhost UserName : username@domain SMTP Server Name: localhost UserName : username@domain But as I said before this is much more difficult to set up than the direct POP route, but see how you get on and if you still have problems I'll set one of my accounts up again the extension way ( I used to use do it that way) and check it works then post screen shots. You can also set up Gmail with the extension too the same way, but again it's not the easiest solution. |
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Post by buzzy on Jul 16, 2009 15:35:23 GMT
Roz, I created a completely new profile and then with a totally clean sheet so to speak, I attempted to set Thunderbird up using the pop3.live.com method following Mikkh's guidance and your screenshots above. The error message I posted was as a result of this. I have just tried to add another account because I have both hotmail.com and hotmail.co.uk accounts and yet again I got the error message below when I tried to send myself a test email? I did incidentally import my OE address book this time!! I have gone back to creating a new profile yet again and at this time that is all I have got, I just cannot figure out what I am doing wrong. |
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Post by Roz on Jul 16, 2009 15:39:29 GMT
Right OK Buzzy. A search leads me to this post which says first to make sure you have the use TLS checked in the outgoing server settings, but if it's not that try the other suggestions in the same thread. By the way Avast is mentioned too, but I use it and it doesn't block mine. forums.mozillazine.org/viewtopic.php?f=39&t=814325 |
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Post by Roz on Jul 16, 2009 15:56:46 GMT
Also try port 587, also with TLS checked. Mine works on both, but some ISP's block 25 apparently.
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Post by buzzy on Jul 16, 2009 18:30:52 GMT
Roz - I have tried port 995 and 587 and unchecked scan outbound in Avast and still I get the same error message. I think Thunderbird will have to be confined to history, I can't seem to win with this one. I am feeling guilty taking up so much of you time.
I do appreciate your efforts to help me.
I don't know if I mentioned it, but I have Windows Live Mail which I actually like and it works well except for the fact that if I logout of it having read mail, it will not load again unless I restart the machine, which is basically why I thought and alternative such as T'bird would be the answer.
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Post by Roz on Jul 16, 2009 18:48:01 GMT
It really doesn't matter how much of my time is taken up Buzzy, it seems a shame to give up now because I'm sure you're very close.
I think you have mistaken my meaning with the change of port, it's the outgoing port I'm meaning to try changing, from 25 to 587 with TLS checked as before, but leave the incoming server on 995 with SSL checked.
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Post by Roz on Jul 16, 2009 18:56:43 GMT
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Post by buzzy on Jul 16, 2009 19:36:00 GMT
Roz - I am the type of person that rarely asks for help but always offer help where I can - gladly. Also I don't give up on problems easily except when I think I am 'using' people and becoming a pain in the proverbial (Lynnrose will tell you). Your attempts to sort this for me is VERY much appreciated and I will give it another shot. The "How to Geek" site couldn't really make it any easier to understand and so I will give this a try tomorrow - I need to get some other work done now.
If I am unable to get T'bird to work, I have come across a way to add Hotmail accounts in Microsoft Outlook called 'Microsoft Office Outlook Connector" which may be a possibility since I use "Office 2003" all the time.
I will of course let you know how I get on.
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Post by Roz on Jul 16, 2009 23:08:12 GMT
Just to complicate matters even more...  I've just fully read the page at 'How to Geek' and he's made a mistake. Your user name must be the your full e-mail address including domain e.g. yourusername@hotmail.com It wont work if you only use the first part. |
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Post by ken on Jul 17, 2009 0:19:32 GMT
I dont use Outlook as such Buzz, but I get a lot of mail from Outlook. So I install it and add extensions from my MSN mailbox. MSN wont open Outlook mail, but automatically opens it in Outlook as long as the extensions are there. All I have to do is put in my Hotmail address and password, MSN takes care of the rest of the setup. Its there and usable if I wanted it, but I take care of my Hotmail and 7 x POP3 mailboxes from MSN mailbox. I prefer to scan and filter all my mail on MSN servers and not have it come direct to my mail server. Even Outlook mail gets scanned by MSN and its still up to me if I want it to open in Outlook on my computer. I presume you can add Outlook extensions to a Hotmail account quite easily, but I'm not sure exactly how it goes.
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Post by buzzy on Jul 17, 2009 7:12:22 GMT
I have tried yet again meticulously following the instructions in "Howtogeek"(noting the error) and comparing instructions with Mikkh's notes too and I STILL get the STARTTLS message as in my screenshot above.
I have tried the outgoing server on both ports 25 and 587 without avail.
Ken - thanks for your comments.
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Post by mikkh on Jul 17, 2009 8:59:10 GMT
There are several errors in the 'howtogeek' tutorial including using 'gmail' as the outgoing server! and it's based on an old version too.
Here's a few things to double check
Go to account settings and click the 'hotmail' line, or whatever you've chosen to call it
Email address and Reply-to address MUST be complete including @wherever.com
In 'server settings' ( the next line down)
Username must be complete again
server name is pop3.live.com using port 995 which should switch automatically when you pick 'SSL'
'use secure authentication' should NOT be ticked (probably the cause of your error)
That should be enough to make it prompt for your password and download your emails
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Post by buzzy on Jul 17, 2009 10:23:55 GMT
Mikkh - been there, done all that, still doesn;t work.
Any 'Test' emails I have done in Thunderbird are not being received but they are coming into Windows Live Mail quite happily. My problem with WLM is that as soon as I log out of it, is that it will not load again until I reset the machine.
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Post by Lynnrose on Jul 17, 2009 15:00:33 GMT
Any good to you Buzzy?
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Post by buzzy on Jul 17, 2009 15:42:53 GMT
Thanks LR - Been there, done that, that is the more difficult of the 2 ways to achieve the result. Roz and Mikkh are doing their best to help, but it is proving somewhat 'iffy' at the moment.
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Post by faizan on Sept 22, 2009 6:10:30 GMT
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Post by Lynnrose on Sept 22, 2009 7:26:03 GMT
Hi Faisan,
I doubt anything on here is for hacking purposes.
Which thing are you referring to?
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