EU law~guarantee on goods

[Lynnrose]

"Shoppers with faulty goods are being routinely denied repairs or replacements because they are not told about their rights under a guarantee scheme.

EU law creates a minimum period of two years in which a faulty product can be returned, and in England and Wales the figure is six years."

More information

[donski1]

Thanks for that. At the moment I don't seem to need to use it, but I as a Trade Union Steward, I just emailed the link to the branch membership.

D1

[Lynnrose]

Glad it was useful. I was surprised at the six year guarantee. I have always thought it was one year for goods.

[Angelstardust]

Under the Sale Of Goods Act, it is however long you can reasonably expect your item to last with normal wear and tear.

[kubik8]

"I was surprised at the six year guarantee."

Probably because there is no such thing. It is not a guarantee.