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Post by Lynnrose on Oct 23, 2009 19:38:46 GMT
Help requested for evergreen, moved from this thread....
Hi Lynnrose,
I am having a problem installing Windows 7 (32 bit) on my wife's PC which is networked to mine through a Belkin router and is on line. Everything seemed to be going well, albeit it very slowly, until right at the end, when the desktop appeared with all the icons, a blue screen with white text came up with a message that started "A problem has been discovered and windows has been shut down to avoid damage to your omputer." The screen then vanished before I had a chance to read the rest of the message and the PC restarted and went through the same routine again. So I restarted it in safe mode and got a 'Help and support' window which suggested that I try to start often used programmes one by one to see if there was a problem. I quickly found that I couldn't open Photoshop Elements 7 and going to the Windows Compatability Help website I discovered that there does seem to be a problem with this software thus; "Information coming soon. We are working with the software publisher to confirm this products compatability."
Can you help me with this problem please or, alternatively tell me how to get back to Vista, though in this respect I should say that the PC came with Vista loaded and without a disk?
Brian.
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Post by ken on Oct 23, 2009 20:02:05 GMT
Brian,
Sorry mate I dont use Vista, but I can see where your coming from. I dont think Micro$oft have got the upgrading quite right.
I'm going to be install Win7 over the next couple of days, but I'm doing a clean install on a pre-formatted drive. I don't know how its going to work out yet, as I had trouble with RC on The Beast. BETA worked perfect and I'm installing Home Premium, as it the lightest. If I get any clues as to what your trouble might be, you will be the first to know.
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Post by evergreen on Oct 23, 2009 21:25:07 GMT
Thanks KC and I will look forward to hearing from you if you discover anything for me. It was Home Premium that I was trying to install.
Brian.
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Post by evergreen on Oct 23, 2009 21:39:47 GMT
KC and Lynnrose - Whilst I was replying to your post KC my wife came in and started her PC. We had left it on stand by with it in safemode at about 6.0pm while we had supper and then watched some TV; when she booted up there it was in the usual mode with everything apparently working OK!!! Wonder of wonders!
Thanks to you both as always.
Brian.
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Post by Lynnrose on Oct 23, 2009 23:25:59 GMT
Thanks for letting us know
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