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Post by johnytrout on Jan 10, 2010 21:37:22 GMT
I run Vista on a laptop. I have one WIN7 Home Premium disk which says 64 bit on it. On the box it says "Upgrade designed for Win. Vista." It also says "DVD Included 32- and 64-bit discs inside." But there is only the one disk. Does the 64 bit disk install both 32 and 64 or is there a disk missing I tried installing but it would not let me Do I install it on top of vista ?
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Post by mikkh on Jan 10, 2010 22:22:30 GMT
Yes same DVD, but I've heard you don't get a choice - it will install what it considers best for your system
and Yes, an upgrade should be started from a running Windows system (Vista in your case)
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Post by nike on Jan 10, 2010 23:43:33 GMT
Most of the upgrade packs that we get here in OZ have had both 32 bit (x86) and x64 bit discs in them. I'd be taking it back to where you got it from and ask where the 32 bit disc is.
In answer to the other question, yes, it will install directly over Vista and save your old files as "Windows Old". I don't know why it wont install though. Does it open on your computer if you insert it while the computer is running? If it does so, and you want the x64 version installed, just click the "Upgrade" option, and it should start the install....
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Post by computing50yrs on Jan 11, 2010 10:06:08 GMT
I have installed Win 7 on several PCs and in all cases there should be 2 DVDs in the pack, one for 64 bit and 1 for 32 bit. It will give an error if you load the 64bit DVD onto a 32bit PC.
All upgrade packs say they are for Vista but can convert XP to Win 7 as a clean install
On completion of the installation over Vista there will not be a folder named Windows.old (not on the PCs I have converted anyway)
I have found that in converting from Vista to Win 7 that it takes around 3 hours (depending on what you have on the hard drive) so ensure that your laptop is comnnected to the mains power (Win 7 warns you if it detects its running on battery power)
I have also found that when it asks if you want to check for updates to Win 7 at start of installation that it does appear to be taking for ever with no indication that any updates are being downloaded (by watching modem router ativity) So I now ignore that request and do any updates after Win 7 fully installed. It may be that there are updates to correct problems during installation but I have not come across any with the PCs/Laptops I have converted There are not a lot of progress indicators during installation and I was tempted to abandon the upgrade thinking that it had become stuck but it completed in the end.
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Post by lazysod on Jan 11, 2010 11:58:13 GMT
I got two DVD's in my upgrade pack as well, one 32 bit one 64 bit. I also upgraded from xp it is just like everyone says in the previous posts start vista put disc in and follow the instructions ;D good luck, When you say it wont let me install what happens does it come up with an error or anything.
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Post by ken on Jan 12, 2010 2:04:04 GMT
I bought a pre-release full version of Win7 Home Premium before I joined M$ Technet Plus. It had 2 disks, one 64 bit and one 32 bit. You only get one product key number though and you need to buy another licence if you install from both disks on 2 different machines. I have seen disks on sale now where you only get the one disk, but you must choose what you want either 32 or 64 bit. Since joining Technet I have no end of installations, both 64 and 32 bit. Nowhere is there one disk that installs both. You do the choosing, the disk wont. A Win7 Home disk contains everything to be upgraded to either Pro or Premium, by paying the extra licence and getting a new product key. Therefore a DVD isn't big enough to get a 32 bit and 64 bit installation on. Both versions are more than 4 gig, plus the finishing off the ISO. There is no way they can fit both versions on a 4.7 gig disk.
If you dont want to, or cant install 64 bit take it back and ask for the 32 bit version.
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Post by nike on Jan 12, 2010 2:37:50 GMT
I think the reason it won't install is because the processor is only 32 bit capable. That would cause it to not install.
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Post by ken on Jan 12, 2010 4:46:06 GMT
It might be a good thing that it is a 32 bit system. If someone took note of the product key, stole the 32 bit disk and installed it on computer, its invalidated the 64 bit disk. If it had installed you would either had to pay another licence or be shut down. The same key goes with both disks and can only be installed on one computer. They have tightened up on the licencing with Win7. Use the same disk to install as many computers as you like, but you had better have a licence for each of them. Thats why its so easy to change the number, just go into Computer and put a new product key in before registering.
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Post by johnytrout on Jan 12, 2010 22:49:41 GMT
Thank you all for the replies, there was indeed a disk missing The 32bit is now installed and working fine Another question ......... where do I delete the cashe/history etc ?
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Post by ken on Jan 13, 2010 1:25:07 GMT
Click Start, Control Panel, Network and Internet, Delete History and Cookies.
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