Windows Live Mail

[teapot]

Hi - I'm struggling and would value some help please.

I use Windows Live Mail and Windows Live Messenger - usually it works well and is really a version of Outlook.

I am receiving pop ups from WLM telling me I have emails from trusted contacts but these do not appear in my inbox.

I have checked the safe senders folder and the blocked senders folder and all is OK there. I have downloaded and installed the latest Windows Messenger 2009.

I have tried to get help from MS but I get pushed around from pillar to post and still get no where.

Any thoughts on this will be appreciated.

Thank you.

Teapot

[moralterror]

It could be a couple of things, either the emails have already been opened/deleted or the server is too busy. If your sure you haven't deleted the emails (or a spam filter hasn't removed them) then try again later. If you still get the problem then try repairing Messenger

Windows Vista

1. Click Start , and then click Control Panel.
2. Click Classic View.
3. Double-click Programs and Features.
4. In the List of Programs, select Windows Live Messenger.
5. Right-click and select Repair.

Windows XP SP2

1. Click Start, and then click Control Panel.
2. Click Classic View.
3. Select Add or Remove Programs.
4. In the List of Programs, select Windows Live Messenger.
5. Click Change, and then click Repair.

Let us know if that helps

[Lynnrose]

These pages are from 2008, but seem to be having the same problem as you.

Sample temp fix here...

I'm having the same problem as everyone else, and I think I know what the problem is (at least on my computer). When I first installed Vista a few months ago, I tried using Outlook 2007 to read my e-mails. I decided I didn't like it and switched to using the desktop version of Windows Live Mail, which I now use exclusively. Unfortunately, it seems that Windows Live Messenger still assumes I use Outlook and gets its "unread e-mails" information from it. So if I have 5 new e-mails and go to Windows Live Mail and read 4 of them, WLM will still keep showing I have 5 e-mails. But if I open Outlook, it realizes, "Oh, wait, Outlook shows that 4 of those have already been read" and resets the counter down to 1. So if any of you maybe have Outlook set up to check your Hotmail, see if opening Outlook sets your counter to the right amount.

Unfortunately, I don't have any fix for this and it's still a pain in the behind, but maybe this will help some people to avoid going insane and help in researching the problem...

It also might be worth setting Windows Live Mail or Hotmail as your main program in Internet Explorer......Tools tab, Internet Options, Programs, Email.[/size][/font]

[Lynnrose]

Sorry Moral, your reply wasn't there whilst I was researching lol[/size][/font]